At Albers AC and Heating, we love to hear back from our customers in the Metairie LA area. Please take the time to write a company review. It is the best way for us to learn what we are doing right and what we are doing wrong! Reviews help us to improve our service and therefore, serve our customers better. Albers AC and Heating is interested in your entire experience with us from start to finish.
for Metairie, LA
I've Been a Customer for Years
Ross - Metairie, LA
I have been a customer of Alber’s A/C and Heating for at least the past five years. During that time they have performed everything from maintenance all the way to complete removal and installation of all new equipment including ductwork. Alber’s is truly the type of company that is so hard to find these days. They’re not an independent owner with a helper that's always overworked, cash strapped, too busy to spend the time needed working with a customer, and just goes around installing contractor grade junk. They’re also not one of those big companies that are too large not to appreciate the importance of the relationship between the individual customer and them. I have had the opportunity to personally work with the Owners Clay and Spencer Alber, their technicians Ritchie, Dillon, Blake and also Ms. Marcia in the Office. Every one of their employees are intelligent, hard working, and have always had what is best for me as their main concern not what is the most profitable for them. When it comes to pricing it has never been the least nor the most expensive but has always been fair and honest. The most recent job they completed for me was complete replacement of two separate split systems including all of the ductwork. The only pieces that remained from the original 20-year-old equipment were the receivers in the ceiling and even they were pulled and caulked. My new HVAC equipment is two stage heat pumps. The only way I can describe two stage equipment is it feels like one of those very few days we get each fall and spring where you can open up all the windows and enjoy a cool dry breeze. If anyone is contemplating upgrading to two stage heat pumps and can afford the upgrade I highly recommend it. For the first time in my life I am not frustrated to hear my A/C kick on because it’s quietly running in low stage maintaining a constant temperature and humidity. Gone are the days of where my old single stage equipment was working so hard and still couldn’t keep up.
Response from Albers Air Conditioning & Heating Inc.:
Awesome!! These are the kind of reviews that we pride ourselves on. All of us here at Alber's appreciate the kind words and amazing review.
Putting together the final material list for a new system installation my team will be completing on Thursday for a new customer in Covington; she’s going to be having a high efficiency Carrier Performance series HVAC system installed, new duct plenum, and a Field Controls Flex Mount UV Air Purifier- all excellent choices!
Installed Two New Carrier Two Stage 16 SEER Heat Pumps for a long time Albers AC & Heating customer in Lacombe, LA. Constructed a new 12 foot platform, installed new refrigerant lines, media filter cabinets, and all new anti-microbial ductwork.